Frequently Asked Questions

Frequently Asked Questions

March 10th, 2023

How does Fliki work?

Fliki uses top-of-line AI-powered Text-To-Speech engines developed by industry leaders like Google, Microsoft and Amazon to provide curated voices to choose from.

How to use AI Art?

Fliki uses state-of-the-art Text to Image engine to provide you with an image by just describing it with text.

Click on the thumbnail, select the “AI Art” tab and describe the image you want in detail.

Note: We would suggest not describing humans or animals, as the model is not good at generating living objects.

Who owns the content?

Publishing rights are owned by the user of the content, Fliki does not own any content. The stock images/clips used are royalty-free and the music is copyright free, giving the user of any paid plan commercial rights.

What is your refund policy?

We let everyone try all our features and keep using our product for free for as long as they want with no obligation to upgrade. 

Unfortunately, once you have subscribed to the paid plans we can not issue a refund as this might lead to potential misuse and abuse of our services.

We have seen many cases of service abuse in the past where customers would generate a lot of content for their one-off needs and cancel the plan, leaving us with a huge bill to foot. We incur costs from Google and Microsoft for every generation and hence need to have certain policies in place so we can sustain ourselves. 

How can I set the duration of a section or scene?

By default the duration of the scene is determined by the duration of the video, you can change this by clicking on the 3 dots next to the section and selecting the “Custom Duration” option, and entering the duration in seconds.

How to change the format in which subtitles are displayed?

Choose from “Word”, “Phrase” or “Full” subtitle display formats, this can easily be changed by clicking on “Video Settings” and selecting the desired option in “Subtitle Display”. You can see a demo of all types of subtitle displays.

Can I translate my audio/video file into a different language?

Yes, Fliki supports the option to translate your file. To translate any audio or video file, click on the “More” button and select the language you want to translate into. You can preview and make further edits as required and export the file.

Can I add/ upload my own audio files?

Yes, this was a major requirement be it adding intro/ outro music to your podcast or adding an entire existing recorded podcast episode. You can upload your own mp3,m4a files in between scripts by clicking on the options icon (3 dots) on the right of the section /paragraph and choose “Upload file” from the listed options.

What are AI or Neural Network-based voices?

Artificial Intelligence, Neural Networks are the advanced methods of training machines to learn from hundreds of hours of real human voices and generate voice models.

These models are then fine-tuned to produce the results you see on Fliki.

How to track my usage or view my credits?

We calculate the usage by the number of words that have been converted to audio or video. You can see your quota/usage under Account → Credits.

What are credits?

Credits are calculated as the duration in seconds that the audio or video is created per month.

Fliki offers 5 mins of credits per month under the free plan when you create an account.

If you want to increase your credits do check out our subscription plans.

How to change my password?

Make sure you’re logged out and go to sign-in page, select “Continue with Email” and enter your email address.

Select forgot password option and follow the process to reset your password.

How to delete my account?

To delete your account email us at support@fliki.ai with your registered email address.

Do you offer a discount for nonprofits and educational institutes?

Yes, we offer a 15% discount for nonprofits and educational institutes, please reach out to us to get your discount code at support@fliki.ai.

How to apply a discount code?

Head over to the account section, select “Subscribe to Fliki”, and click on “Use coupon”.

Enter the coupon code and hit “Apply coupon” and proceed with your payment.

Does Fliki have a public roadmap?

Yeah, we do!

You can check it out here.

Is this created by the people from Rytr?

Fliki and Rytr share a very talented co-founder, Atul Yadav. So you might see some design similarities in the product.


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