Release Date: April 27, 2023

Effective Date: April 27, 2023

Hayo understands that your privacy is important to you, and is committed to maintaining transparency on the technologies it uses. This Cookie Policy explains how and why Cookies, software development kits (SDKs), pixels, local storage and similar technologies (collectively referred to as "Cookies") may be stored on and accessed from your device when you use or visit any website or application linked to this policy. This Cookie Policy should be read together with our Privacy Policy. We may change this Cookie Policy at any time.

By using the services and products provided by Hayo, you agree to the information processing practices and the storage and access of cookies as stipulated in this policy.

We hope this policy helps familiarize you with the types of cookies stored on our website and applications, as well as the functions of such cookies. If you have any questions, please contact us at feedback@Hayo.com.

  1. Cookies are small text files that can be stored on and accessed from your device when you visit our website or application, within the scope of your consent. Websites or applications can read and write these files, providing you with a more convenient experience by identifying and remembering important information and user preferences to make it easier for you to use our website or application. Cookies can also help us provide, protect, and improve Hayo services, such as personalizing content and providing a safer experience.

  2. Cookies help us provide a better experience for you. They are used for the following purposes:

    • Authentication and security
    • Functionality
    • User preferences
    • Analytics and research
    • Product development
    • Personalized content
    • Advertising optimization
    • Marketing
    • Cross-device personalization

    Within each category, cookies help us to:

    Authentication and Security

    Verify your Hayo access rights to show you relevant content. They also help prevent unauthorized parties from accessing your account. We use these technologies to:

    • Log in to Hayo and our services.
    • Help protect your security and the security of our services.
    • Allow you to view distributed limited content.
    • Help us detect and combat spam, abuse, and other activities that violate the laws of your country/region.

    Functionality:

    • Report status information and error codes, allowing you to switch between accounts, coordinate our services across tabs in your browser, and provide certain features on partner websites.

    User Preferences:

    • Remember information about your personalized settings and preferences.

    Analytics and Research:

    • Improve and understand how you use our services, including buttons and widgets.
    • Optimize your experience by understanding how you interact with our services, such as the time and frequency of your usage and which links you access.
    • Track the number of people who have viewed specific content, embedded content, buttons or timelines.
    • Collect data on how you use our services, including performance of our services. This helps us to detect issues, understand areas where we can improve, or develop new products or services.

    Product Development:

    • Test updates to Hayo services and build new features, functionalities, and services.

    Personalized Content:

    Personalize our services in areas such as trends, stories, ads, and recommendations to surface more relevant content for people.

    • Tell us which parts of your Hayo timeline you've viewed so we can show you new content.
    • Suggest people you might like to follow based on your visit to websites that integrate Hayo services.

    Advertising Optimization:

    Optimize ads and measure their effectiveness, such as showing you ads and evaluating ad effectiveness based on your visits to our advertising partners' sites. This helps advertisers provide you with high-quality ads and content that are likely to be of interest to you. We also:

    • Deliver ads, measure their performance and make them more relevant to you based on criteria such as your activity on Hayo and visits to our advertising partners' sites.
    • Work with third-party advertising partners, including Google, to promote our services.

    Marketing:

    • Conduct our online marketing campaigns and understand the effectiveness of our marketing efforts.

    Cross-device Personalization:

    • Understand which devices you use to personalize your experience across all your devices.
    • Note that if you have logged into Hayo using your device, we associate it and will continue to associate that device with your account. This means that regardless of whether you are logged in, when partners share information, you visit Hayo.com or a third-party website that integrates Hayo services, or you visit a website or mobile application of a Hayo advertiser, the most common being IP addresses and the time we receive data, is used to link specific devices to you.

    To see more information about the devices and web browsers associated with your Hayo account, please see your Hayo data when you log in and out of your account.

  3. Tracking technologies can be "first-party" or "third-party". First-party tracking technologies are those we directly set and use. Third-party tracking technologies are those set by third parties (such as our analytics or advertising service providers).

    Our partners may use these technologies on our platform to help us and our advertisers understand how their ads perform and compare them to their activity on other websites and applications. You can see a list of partners below, and we are not responsible for the privacy policies and practices of such third parties or partners:

    Name

    Description

    Controller

    Learn More (Privacy Policy URL)

    _ga_*

    This cookie is for Google Analytics

    Google

    https://policies.google.com/technologies/cookies

    _ga

    This cookie is for Google Analytics

    Google

    https://policies.google.com/technologies/cookies

    i18nextLng

    This cookie is for Hayo language

    Hayo

    https://www.hayo.com/cookie-policy

    p_RegisterToken

    This cookie is for Hayo user login

    Hayo

    https://www.hayo.com/cookie-policy

    p_AccessToken

    This cookie is for Hayo user login

    Hayo

    https://www.hayo.com/cookie-policy

    p_RefreshToken

    This cookie is for Hayo user login

    Hayo

    https://www.hayo.com/cookie-policy

    p_h5_upload_clientId

    This cookie is for Hayo upload file

    Alibaba

    https://help.aliyun.com/document_detail/64040.html

    p_h5_upload_u

    This cookie is for Hayo upload file

    Alibaba

    https://help.aliyun.com/document_detail/64040.html

    sentrysid

    This cookie is for sentry to collect error

    Sentry

    https://sentry.io/privacy

    sc

    This cookie is for sentry to collect error

    Sentry

    https://sentry.io/privacy

    • You can refuse or disable cookies by adjusting your browser or device settings. As each browser or device is different, please refer to the instructions provided by your browser or device. Please note that you may need to take additional steps to refuse or disable certain types of cookies. In addition, your opt-out or disabling choices depend on the specific browser or device you use, so you may need to make separate choices for each browser or device. If you choose to refuse, disable, or delete cookies, you may not be able to use our website or application or some of their features.
    • You can refer to the following information to learn how to limit cookies for advertising purposes: Network Advertising Initiative, Digital Advertising Alliance, European Interactive Digital Advertising Alliance.
  4. To learn more about cookies and their use on the internet, the following links may be helpful:

    • We will update this policy from time to time to reflect changes in our practices. When we make changes to this policy, we will modify the "Last Updated" date at the top of this policy. If we make any material changes in the way we collect, use, and/or share information using these technologies, we will notify you through a notice of changes posted prominently where you use the platform. We recommend that you check this page periodically to learn about any changes to this policy.